- Blue Networks Co., Ltd. always tries to offer prompt, accurate services to our customers.
- Please contact the customer service center for A/S and technical inquiries.
- Please have the product name ready for more prompt and accurate technical consultation.
- Hours of Operation
- Weekdays 09:00 ~ 18:00 (Closed on weekend and holidays)
- Call Center
- 1833-9131
Paid/free services
- Free
Services - In case of malperformance/ malfunction within warranty period that occurs during normal operation
- Recurrence of identical error in the same area during normal operation within 2 months after paid repair
- Simple part replacement, even if the warranty expired
- Paid
Services - Breakdown of product after the warranty expired
- Customer negligence (damage of parts or product due to transport, fall, shock and damage, forced operation, setting error, etc.)
- Breakdown caused by natural disasters (fire, seawater damage, gas damage, earthquake, storm/flood damage, lightning, etc.)
- Expiration/ damage of consumable parts